Screw you, Rainblow
[warning, strong language ahead]
It’s official, people: buying an Apple computer in Greece means shit to anyone. You are deprived even of your most basic customer rights, the moment you lay your hands on that shiny new piece of sex.
My charger died suddenly 3 days ago, leaving me confused and anxious to see what’s next. I tried Multirama, the store I bought my Macbook from, but they immediately sent me to Rainbow.
Taking a deep breath, I decided to give them poor people a go, ignore all the negative hype and see for myself the quality of their service.
And I can pretty much summarize it as bullshit.
I’ve called them over 30 times (messed up with the telephone my whole morning at work) and managed to speak to an actual person (a secretary?) thrice.
Obviously, she was in no position to tell me what to do and I had to call the super-busy “technician” who kept talking and talking and talking (and when he was not talking, he was not picking the damn phone up).
I gave her my address and phone number three fucking times. I explained to her the situation three fucking times. And she confirmed that the ’technician’ will call me back three fucking times.
Needless to say, I’m still waiting for that phone call. Stupid, ignorant people. What’s worse, I’ve not encountered one greek tech service that can do better than that.
Greeks suck royally in tech issues and it’s better for us to admit it, now.
All that comes in a fortunate moment for Apple, the sexy new iMacs announced and such. I’m probably getting one for me on Christmas, but deep down I know: if anything goes wrong, I’m screwed again.
August 8th, 2007 at 9:48 pm
One good reason to don´t buy a mac if you living in Greece. Rainbow.
August 8th, 2007 at 11:27 pm
empeiria me Plato laptop. Pouliadhs. gamw. eixe problhma h mpataria. de fortize. to stelnw. “h mpataria fortizei mia xara” “re paidia, de fortizei” “de blepoume kapoio problhma”
deutero problhma. to laptop prwta krasare 3 fores sthn ekkinhsh k meta anoige. to 3anastelnw. “den exei kapoio problhma. tou tre3ame kapoia test 3 meres twra k douleuei mia xara” “re paidia, xazos eimai? bgazei blue screen” tous to’bala ston kwlo telika. k phra Acer. den einai mono h rainbow…
August 10th, 2007 at 12:57 am
if I could afford a Mac, I’d rather go for a Dell
August 11th, 2007 at 11:24 am
@afasias: Way to go, but I wouldn’t. I have a Dell machine at work, 3Ghz with 2Gb RAM , and it can’t drag its sorry ass. Dell schmell.
August 14th, 2007 at 12:18 am
Sugar, I suppose your computer at work runs windows, maybe some of your performance headaches derive from this. try GNU on the same machine and see how it goes
August 14th, 2007 at 9:10 am
You are right, my Dell at work runs Windows, my bad.
I don’t think any kind of Unix can help me at work though (Photoshop anyone? - and please, don’t GIMP me :P).